Bijala care
A few things you may be wondering.
Where do the fine blessed mineral & crystal grains come from?
From the Mahāvairocana mandala created by twenty Gelug monks at White Buddha Temple, 4–18 December 2025. The monks gave us the fine blessed mineral & crystal grains at the close of the ceremony. Watch the ceremony.
How do Brilliant Diamonds and Sapphire Dome differ?
Sapphire Dome has sapphire-grade, scratch-resistant natural crystal glass, five carats of fine blessed mineral & crystal grains and an adjustable black woven cord. Brilliant Diamonds is set with moissanite, with two carats of fine blessed mineral & crystal grains and a fine chain. Both have an Ag925 silver base, a choice of 18K gold plating or rhodium finish, and a rotating centre.
Can the locket be opened?
The sealed compartment is permanently sealed and is not designed to open. Both lockets rotate, so you can turn the centre while making a wish or saying a prayer.
Does Mantra contain fine blessed mineral & crystal grains?
No. Its green aventurine comes from the same mineral vein as the ritual fine blessed mineral & crystal grains, was collected on the same day, and was blessed by the same monks. The bracelet includes a turning silver prayer wheel.
When will my order arrive?
Shipping within the United States is free. In-stock products dispatch within three business days and delivery time varies by destination. Tracking is emailed when your order leaves.
Import duties covered on every order. Any applicable taxes appear at checkout. Shipping to Europe, Japan & Rest of the World is $15 USD. Your rate is applied automatically at checkout based on your delivery address.
The Mantra Bracelet is expected to ship in early 2027. You may cancel at any time before dispatch for a full refund to your original payment method.
We will email you before dispatch. If the estimate changes, we will contact you with the revised timing and the option to cancel.
What comes with my piece?
A Bijala box, storage pouch, care instructions and a provenance card explaining its source. The batch is limited to 500 pieces; pieces are not individually numbered.
Where is Bijala made?
Designed in New York. Raw materials are shaped and worked by Tibetan craftspeople in Qinghai, on the Tibetan Plateau. Finishing and packaging take place in mainland China and Hong Kong.
Can I return or exchange it?
Contact us within 14 days of delivery to request a return or exchange. The piece must be unworn, in its original condition and packaging, with its included accessories.
For a change of mind or an exchange, you cover tracked return shipping. We cover standard US delivery of the first exchange; exchanges depend on availability.
A sealed compartment damaged through opening or misuse is not eligible for a change-of-mind return. This does not exclude a manufacturing fault.
Do you offer a warranty or repairs?
For two years from delivery, we cover defects in materials and workmanship under normal use. Keep your order confirmation as proof of purchase.
We assess the piece and repair it where possible. If repair is not possible, we offer a replacement, or a refund if a suitable replacement is unavailable. We cover the shipping for an approved warranty claim.
The warranty does not cover normal plating wear, scratches, tarnish, accidental damage, loss, misuse, or repairs made by someone else. It does not limit your statutory rights.
We also assess repairs outside warranty and provide a quote before any paid work. Read the full care and repair terms.
How does Bijala support the temples?
We have begun partnerships with four temples, and ten percent of proceeds supports our temple partners.
A personal reply
Still have a question?
Ask us about a piece, its source or your order.


